Paid for 49.99 for FULL EVENT D.C. stream,,I only got Bigfoot - wheres my other table access

Rick

Posted 2 days ago (edited)

Is this a scam on xpool.... paid the 49.99 and can only see Bigfoot matches. see no access to bank matches that are playing but there's a link for on xpool for 24.99 for multi table access at digitalpool..... Explain the false advertising - FULL EVENT If you're only going to give us Bigfoot access then due to your seemingly shady advertising, we should be refunded and still get Bigfoot access!

15 Replies

Rick 2 days ago

Forgot to add ,,, 2 table streams on FB doesn't mean full access either.....

Ronnette Chopp 2 days ago

Same. Paid for full access. Only getting Bigfoot. And even then the stream has frozen twice tha I know of and now it’s completely down. Where are the links for other matches? Who is dealing with the tech issues?

Jerry Davis 2 days ago

the $49.99 only covers the arena matches. The $24.99 underneath covers the outer tables. The $75 price is in line with the ppv pricing from the last several years

marjan jankov 2 days ago

you guys are idiots, there was a separate buy for all side tables $19.99 you only bought the main stream which is only the main table

Ronnette Chopp 2 days ago (edited)

Why yes name calling is productive. It is advertised as FULL ACCESS. It did not specify only arena matches. Don’t be a dick. Grow up.

Ronnette Chopp 2 days ago (edited)

FULL EVENT Correction. Either way. It say full event. Does not say only main table. Does not say only arena.

Patrick Swisher 1 day ago

I purchased access for main table as well as side tables as advertised... nothing but a great viewing experience. I never once thought it was confusing.

Michael McGuire 1 day ago

Yep, they need to fix the user interface. First time spending $50 on pool ppv and have no issues with it, but don’t think I’ll do it again. Simple improvements would change the viewing experience… and it was definitely not clear that you would only get the one table prior to purchase.

Steven 1 day ago

The simple truth is it was misleading by saying "full event" And the other saying "outer tables". Im not surprised tho, I haven't heard great things when it comes to their integrity.