You're getting a clicking noise and the other audio is almost non existent. Sounds like maybe a bad mike or a plug not seated all the way.
For clarity, talking about the TV table stream. I'm getting the same issues. Whoever is commentating with Mark Wilson is SUPER quiet.
Also, video quality is pretty poor here. Needs to be a higher resolution.
Audio issues should be fixed now :)
Thank you. Things happen, I get it! I'm in IT so trust me I know!!
Audio is out again
audio is non existant again!!!!!
yah gettign the same issue its going in and out constantly
Audio 😔😔😔😔
Same issue here
Please fix the audio, at least acknowledge it. This is the 3rd session, it should be fixed by now. We are paying to hear the commentary......
Yup, audio 1 second, then quiet for 10. AND video is really poor on the tv table. Other tables are much better. Disappointed!
Is anyone from xpool.com actually following the community forum? It doesn't appear so.
Refresh it is working now. Their communication is not very good, that is for sure.
Fixed! Thanks to the person listening!
Seems to be working now
Sorry yea I'm trying to keep up with the forums as well but the best way to reach out for help is help@xpool.live that's the main support line :)
We also monitor the data coming out pretty closely so if there are issues with audio/video etc. there's a pretty good chance it's already being worked on :) Thanks everyone!
Very poor video quality. Very Blue! Audio today is not even in sync with the play. Announcers are commenting on the shot before the shot is taken.
Hi David, that's not something we're seeing on our end. Double check your connection speed and let us know if you're still having issues :)
the audio is not syncing at all with the video all day what the hell guys. its not my connection or computer this is yall.
Is the audio on this final of the bigfoot behind the video for anyone else??
Yes the audio is ahead a couple seconds. Enough to spoil the shot before it happens
Yes the encoder is out of sync, we're working to resolve it
they are telling us what happened toooo soon
tell comentaters not to tell us what happened before we see it
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