choppy??!

David Cross

Posted 3 months ago (edited)

Why can't you guys get it right?? Stream is choppy on the main table. I'm an IT guy so trust me I understand the issues, just can't figure out why you can't get it right for paying customers. You've got a device having issues again, like it has from the start.

9 Replies

David Cross 3 months ago

???

Chris Wedekind 3 months ago

Choppy for me too.

Chris Wedekind 3 months ago

Is no one monitoring the stream for quality control ? or these board ? I'll come back later when hopefully the streaming is improved.

B 3 months ago

and now completely dead, at least for me

David Cross 3 months ago

yes it's dead now, but with any luck they are either restarting a machine, or replacing a bad encoder or something like that to correct it.

Trail Price 3 months ago

Now it froze up like last night? Can we get a refund?

Diana McNaughton 3 months ago

watching from western Canada, dead frozen on BJ's shot on the 6, on the main table

Kyle Ferguson 3 months ago (edited)

Sorry casino is having issues with internet I'm assuming from the snowstorm. We added in our cellular backup so it's all stable again now.

David Cross 3 months ago

ok cool. They corrected it. Gotta give credit where it's due. Good job folks.